Update Agent

curl -X PUT https://api.telzino.com/v1/agents/123e4567-e89b-12d3-a456-426614174000 \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "ragEnabled": true,
    "knowledgeBaseId": "11111111-1111-1111-1111-111111111111",
    "ragConfig": {
      "rewrite_query": true,
      "top_k": 5
    }
  }'

curl -X PUT https://api.telzino.com/v1/agents/123e4567-e89b-12d3-a456-426614174000 \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Updated Agent Name",
    "systemPrompt": "Updated system prompt with new instructions...",
    "status": "active",
    "ttsModel": "cartesia",
    "voiceSettings": {"voice_id": "f786b574-daa5-4673-aa0c-cbe3e8534c02", "speed": 1.1},
    "transferEnabled": true,
    "transferRules": "Transfer to +15559876543 for technical issues",
    "language": "multi",
    "timezone": "Europe/London",
    "knowledgebaseLinks": ["https://example.com/updated-faq"]
  }'

const agentId = '123e4567-e89b-12d3-a456-426614174000';

const response = await fetch(`https://api.telzino.com/v1/agents/${agentId}`, {
  method: 'PUT',
  headers: {
    'Authorization': 'Bearer YOUR_ACCESS_TOKEN',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    name: 'Updated Agent Name',
    systemPrompt: 'Updated system prompt...',
    status: 'active',
    transferEnabled: true,
    language: 'multi',
    timezone: 'Europe/London',
    knowledgebaseLinks: ['https://example.com/updated-faq']
  })
});

const { data } = await response.json();

import requests

agent_id = '123e4567-e89b-12d3-a456-426614174000'

response = requests.put(
    f'https://api.telzino.com/v1/agents/{agent_id}',
    headers={'Authorization': 'Bearer YOUR_ACCESS_TOKEN'},
    json={
        'name': 'Updated Agent Name',
        'systemPrompt': 'Updated system prompt...',
        'status': 'active',
        'transferEnabled': True,
        'language': 'multi',
        'timezone': 'Europe/London',
        'knowledgebaseLinks': ['https://example.com/updated-faq']
    }
)

agent = response.json()['data']

curl -X PUT https://api.telzino.com/v1/agents/123e4567-e89b-12d3-a456-426614174000 \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "extensions": {
      "tools": [
        {
          "type": "webhook",
          "name": "Create_Ticket",
          "friendlyName": "Create Support Ticket",
          "description": "Creates a support ticket in Freshdesk after every call",
          "condition": "after_call",
          "method": "POST",
          "url": "https://yourcompany.freshdesk.com/api/v2/tickets",
          "headers": [
            { "key": "Authorization", "value": "Basic YOUR_FRESHDESK_API_KEY" },
            { "key": "Content-Type", "value": "application/json" }
          ],
          "parameters": [
            { "key": "subject", "value": "" },
            { "key": "description", "value": "" },
            { "key": "customer_email", "value": "" },
            { "key": "priority", "value": "2" }
          ]
        }
      ],
      "mcp_servers": [
        {
          "name": "Acme CRM",
          "url": "https://mcp.acmecrm.com/sse",
          "transport_type": "sse",
          "auth_headers": [
            { "key": "Authorization", "value": "Bearer YOUR_CRM_TOKEN" }
          ]
        }
      ]
    }
  }'

{
  "data": {
    "id": "123e4567-e89b-12d3-a456-426614174000",
    "organization_id": "987fcdeb-51a2-3bc4-d567-890123456789",
    "name": "Updated Agent Name",
    "description": "Handles customer inquiries",
    "greeting_message": "Hello! How can I help you today?",
    "system_prompt": "Updated system prompt...",
    "agent_type": "simple",
    "model": "gpt-4.1",
    "voice_model": "gpt-4o-realtime-preview",
    "stt_model": "deepgram",
    "tts_model": "cartesia",
    "voice_settings": {"voice_id": "f786b574-daa5-4673-aa0c-cbe3e8534c02", "speed": 1.1},
    "config": {},
    "extensions": {},
    "integrations": {},
    "transfer_enabled": true,
    "transfer_rules": "Transfer to +15559876543 for technical issues",
    "language": "multi",
    "timezone": "Europe/London",
    "enable_recording": false,
    "echo_detection": false,
    "call_detection": false,
    "knowledgebase_links": ["https://example.com/updated-faq"],
    "email": null,
    "email_tool_enabled": false,
    "email_server_id": null,
    "pronunciations": [],
    "status": "active",
    "is_active": true,
    "created_at": "2024-01-15T10:30:00Z",
    "updated_at": "2024-01-16T14:20:00Z"
  }
}

{
  "error": "Invalid request data",
  "details": [
    {
      "code": "invalid_enum_value",
      "message": "Invalid enum value. Expected 'simple' | 'advanced' | 'custom' | 'appointment_scheduler' | 'receptionist' | 'message_taker' | 'blank_slate' | 'outbound', received 'invalid'",
      "path": ["agentType"]
    }
  ]
}

{
  "error": "forbidden",
  "error_description": "Access denied"
}

{
  "error": "forbidden",
  "error_description": "Model not available for this organization: claude-sonnet-4-6"
}

{
  "error": "forbidden",
  "error_description": "TTS provider not available for this organization: minimax"
}

{
  "error": "forbidden",
  "error_description": "Feature(s) not available for this organization: listings_search"
}

{
  "error": "forbidden",
  "error_description": "Screenshare requires a model that can read images. Choose a different model, or turn screenshare off."
}

{
  "error": "forbidden",
  "error_description": "Screenshare is not available for healthcare organizations."
}

{
  "error": "not_found",
  "error_description": "Agent not found or access denied"
}