Skip to main content
GET
The call record is the source of truth for an outbound call — poll this endpoint if you didn’t receive (or can’t rely on) the result webhook.

Path Parameters

string
required
The agent that made the call (UUID format)
string
required
The outbound call ID returned when the call was triggered

Response

string
The outbound call ID
string
Current lifecycle status: queued, dispatching, dispatched, dialing, in_progress, completed, no_answer, busy, or failed
string
The dialed number (E.164)
string
AI-generated call summary. null until the call completes (and for calls that never connected).
string
ID of the full transcript in Call Logs. null if the call never connected.
string
When the callee answered (ISO 8601). null if unanswered.
string
When the call reached a terminal state (ISO 8601)
integer
Talk time in seconds (answer to hang-up). null if unanswered.
string
The per-call context supplied when the call was triggered
string
The per-call greeting override supplied when the call was triggered, if any
object
Your metadata payload from the trigger request
string
The result webhook URL supplied when the call was triggered
boolean
Whether the result webhook was delivered successfully (null until a terminal state)
string
Human-readable failure reason for failed calls
integer
SIP status code for calls that failed at the telephony layer (e.g. 486 busy, 480 no answer)